How Do I Fix Printer Scanner Problems?

Frustrated with the printer scanner problems? Is your scanner not working including the scanner won’t scan and unable to detect by your computer or pop-up error when you are scanning some documents etc. If the answer to the above questions is yes then don’t panic! You have reached the right place! We are here to help you. There could be various reasons behind the occurrence of the issue and sometimes it is very difficult to identify the issue. The connection problem prevents the scanner from connecting to the computer and software. This blog presents various troubleshooting tips to fix printer scanner problems.

Steps to Resolve Printer Scanner Problems

Go through the below guidelines to fix the various printer scanner issues associated with your printer model number:

Method 1: Check the Connection properly 

To use your scanner efficiently, you firstly need to ensure that your scanner is turned on and get the power. After that, you should check the connection issue. In case, you are using the USB scanner then check the USB cables and USB ports whether they are working properly or not. If you are using a network scanner then make sure that your system has a good internet connection and the scanner connects to your system under the internet. If you are using VPN in your system then try and disconnect VPN from your system and then scan again. 

Method 2: Update the Scanner Driver 

The missing, corrupted or outdated scanner drivers cause the scanner not to work. So, it is essential to update the scanner driver with the latest available version. There are two ways through which you can update the scanner including manually and automatically. Here are the steps to update the printer scanner driver to the latest available version:

• The first step is to download and install the printer driver on your system.

• After that, run the Driver Easy and tap on the Scan now option. Driver easy will scan your system and find any problem with the drivers. 

• Tap on the Update button located next to the scanner to download the latest available printer drivers. You can also do this with the free version. 

• Install the software on your computer.

• You can also tap on Update all options to download and install all the problems with drivers in the system automatically. 

• Restart your system to take the actions into effect.

• Try to scan with your scanner to check whether the issue is resolved or not. 

Method 3: Troubleshoot Hardware Problems 

• There could be a possibility that there is something wrong with your scanner. To fix this issue, run a troubleshooter on your computer. 

• Enter cmd in the Windows search bar and choose Run as administrator.

• After that, copy and paste the msdt.exe-id DeviceDiagnostic command line into the Command Prompt window. Click on the enter button. 

• Tap on the Next button in the popped up window and the troubleshooter will start detecting the hardware issues automatically. 

• Follow the instructions displayed on the screen to complete the troubleshoot and resolve the detected issue. 

• Try the scanner again and see whether the issue is resolved or not. 

We hope that this blog will be a perfect solution to fix printer scanner problems without any hassle. If you are unable to resolve the issue even after following the above steps then for further assistance you can contact our professional expert team through our helpline number or live chat option.